Privacy Policy

1. Commitment to Patient Confidentiality

At SHIHA Wellness (Complete Neuropsychiatry & Pain Management Clinic, Malda), we hold patient confidentiality and healthcare data protection to the highest medical and ethical standards. Any personal, diagnostic, or therapeutic information shared with our clinical staff remains strictly confidential.

2. Information We Collect

When you request an appointment, submit an inquiry, or visit our clinic, we may collect your name, contact phone number, email address, clinical service of interest, preferred appointment schedule, and medical consultation notes provided by you.

3. How Your Information is Used

Collected information is solely utilized to:

• Schedule and confirm your medical consultations and follow-up sessions.
• Coordinate direct communication between patients and clinical coordinators.
• Maintain accurate clinical records in compliance with medical healthcare standards.

4. Data Protection & Non-Disclosure

SHIHA Wellness does not sell, lease, or distribute patient contact details or clinical information to third-party commercial entities. Patient records are accessible only to authorized healthcare personnel directly involved in your care.

5. Contact Us Regarding Your Data

If you have any questions regarding your medical records or this policy, please reach out to our clinic administration at contact@shihawellness.com or call 9090 0505 70.